You may have had hidden billers in our old system. When we upgraded, all billers were converted automatically. You can delete any billers you no longer wish to see by clicking the pencil next to the biller name, then clicking Delete on the next screen.
We suggest you try to add the biller again to see if it can be sent electronically. You will know if the payment can be sent electronically if you find an exact match for your biller name when you enter it on the “Add Biller” screen.
These billers may have been missing information when we upgraded our system. Simply use your monthly statement or invoice from this biller to fill in the necessary information.
Send Date is the date the payment is sent.
Funds will be deducted on this date.
Deliver Date is the date the biller should receive your payment.
Send Date is the date the check is cut.
Deliver Date is the date the biller is expected to receive the check. The biller must cash your check once they receive it, at which point funds will be deducted from your account.*
*Please contact your biller first if your check has not cleared your account once your deliver date has passed.