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Card Controls FAQ Page

Frequently Asked Questions

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Frequently Asked Questions

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Select a Frequently Asked Questions category above.
What is the difference in alerts for Preferred Transactions, Blocked Transactions, and All Transactions?
Why did my transaction alert arrive hours after I submitted my online purchase?
What should I do if I am not receiving push notifications?
How do I enroll in notifications within Card Controls?
Do I need to notify Liberty Federal Credit Union if I am turning my card off?
When should I use Card Controls to turn my card off?
I made a change to my Spend Limit settings but it did not save. Why not?
Important information about the “Foreign Transactions” block!
I am seeing a closed debit or credit card in Card Controls. Why?
I do not see one of my cards in Card Controls. Why not?
I have a joint credit card account. How does that work?
What cards will I find in Card Controls?
Where can I find Card Controls?

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