Data Security

Text Message Scams

Financial institutions around the country have reported fraudulent text message schemes in the last several months. A fraudulent text message appears to be sent from a financial institution and asks the recipient to verify their account number or other personal information.

If you receive a text message like this, please do not click any links or reply to the message. Liberty FCU will never ask for your personal information through use of text messaging.

WARNING SIGNS

  • You receive a text message saying that you have been approved for a loan from the credit union and asking you to complete the application process.
  • You receive a text message from somebody saying they are from Liberty FCU, asking you about recent activity on your account.
  • You are asked to confirm your account or personal details by responding to a text message.
  • The sender claims that fraudulent activity has been found on your account, or that your debit card has been cancelled.
  • You are advised to contact a fake fraud investigations body, and discouraged from contacting Liberty FCU.

TIPS TO PROTECT YOUR PERSONAL INFORMATION

  • Do not give out your personal, debit card or online account details over a text message.
  • Do not open suspicious or unsolicited text messages; delete them.
  • Do not click on any links in a spam text message.
  • Never call a telephone number that you see in a spam text message.
  • Never reply to a spam text message (even to unsubscribe).
  • Never send your personal, debit card or online account details through a text message.